About

Kym Hance

I’m Kym Hance, Director of Care Management Services at Herzog Law Firm. For more than 35 years, I’ve helped older adults and their families navigate the questions, decisions, and unexpected turns that come with aging. I’m a Certified Care Manager, Certified Dementia Practitioner, and Advanced Professional Member of the Aging Life Care Association, with a bachelor’s degree in social work from Barton College.

My bailiwick is helping people figure out what comes next—especially when dementia, changing care needs, or caregiver stress makes the path feel overwhelming. Families come to me for help understanding care options, planning to remain at home, navigating hospital-to-home transitions, and connecting with resources. My experience spans skilled nursing, assisted living, memory care, home care, and work with the Alzheimer’s Association.

I start by listening. What matters to this person? What does independence look like for them? What can their caregivers realistically manage? Those answers help us build a plan that respects dignity, supports quality of life, and works in everyday life.

At Herzog, our Aging Life Care Services work alongside elder law planning, helping families connect their care needs with legal and financial guidance.

I bring the care management perspective, collaborating with attorneys, healthcare providers, and community partners to help families make informed decisions.

Community connections are central to my work. I serve as Vice President of the New York Aging Life Care Association’s Board of Directors and participate in local aging-related committees. I value opportunities to share knowledge, learn from others, and build relationships that make resources easier for families to find.

Outside of work, I’m an original flower child who recharges in nature—especially beside the water, kayaking while listening for loons, or looking up at a sky full of stars.

My 30-second introduction? I help older adults and their families turn “We don’t know what to do” into clear decisions and a coordinated care plan. Whether we’re planning ahead or responding to a crisis, my goal is to protect the person’s dignity, support their caregivers, and help everyone move forward with greater confidence.

Kym Hance | Herzog Law Firm Care Management | Saratoga Springs NY

www.herzoglaw.com